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Terms & Conditions

Returns

We want you to love your moccasins just as much as we do but in the unlikely event you are not happy with your purchase we do offer returns, please contact us at sales@mocsrock.com and we will do our best to resolve any issues you may have.

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Please note that we can only consider a return or exchange within 14 days of the date of purchase

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Any postage costs associated with any refund or exchange offered are they responsibility of the buyer 

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Shoes must be returned unworn and in their original packaging.

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Please note all our moccasins are handmade using natural materials, therefore there may be slight colour and detail variations.

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Our sizing varies from other UK brands, please ensure you measure your child's foot from heel to big toe and check our Size Guide before ordering.

If in doubt please get in touch and we will be more than happy to help.

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